Four Fundamentals of Security


NYSTRS is always here to help you build the foundation for your retirement: a secure pension. Learn the fundamentals of preparing for your future while keeping your information secure.

NYSTRS: The #1 Source for Your Pension Information

When you’re planning for retirement, we encourage the use of a financial advisor to help you plan for income beyond your pension. But for information about your pension, you should go right to the source: NYSTRS. Find retirement planning materials on our website, review your annual Benefit Profile (always available in your MyNYSTRS account), call us at (800) 348-7298, or send us a secure message from MyNYSTRS for specific questions about your pension.

Beware of Financial Advisor Imposters

Financial planners often contact NYSTRS members offering retirement preparation services and claiming to be experts on NYSTRS benefits. Their strategies include seminars, ads, videos, publications and mailings. These marketing tools can be carefully crafted to appear as if the person is an actual NYSTRS representative. They are not! These firms are not affiliated with, or endorsed by, NYSTRS.

How to Spot an Imposter

If there is a fee associated with a seminar, consultation or publication, you can be sure it did not come from NYSTRS. There is never a cost to talk to a NYSTRS representative about your public pension benefits. And all NYSTRS publications are free and available in our online Library.

Protect Your PII and MyNYSTRS Log in Info

We urge you to remain vigilant in protecting your personally identifiable information (PII), which can be used to steal your identity. If you think your PII has been compromised, contact us immediately at (800) 348-7298, Ext. 6190 to discuss options for adding a theft of ID flag to your System account.

To ensure the security of your personal information, only NYSTRS members are authorized to use MyNYSTRS. It is vital that you keep your MyNYSTRS log in information private. Do not share that information with anyone, including third parties offering to help you plan for retirement. 

Check out the Beware of NYSTRS Imposters page and rely on our website and publications for accurate information.