November 2026 Reporting Tips

Benefit Profiles Sent to NYSTRS Members

Members can now access their annual Benefit Profiles for the school year ended June 30, 2026 in their secure online MyNYSTRS accounts. Members who opted for a paper copy of their personal membership statements have been sent one in the mail.

Please encourage members to review their Benefit Profile each year to ensure the accuracy of their service and salary information, as well as beneficiaries on record with NYSTRS. Issues or inconsistencies will be easier to resolve now than when a member starts to prepare for retirement. 

Members paid July through September for service rendered in the prior school year (i.e., holdover earnings) may not see those earnings reflected in their Benefit Profile. This can occur if the data was not yet available when Profiles were processed in early October. Updated earnings information will appear in MyNYSTRS as employer monthly reports are processed.

Loan Billing Made Simple

Districts can view and process monthly loan bills in the Employer Secure Area (ESA). Your district contact will receive an email when the bill is available. Payment is due by the 10th of the month following the issuance of the loan bill. 

Please note: Any updates made after the bill was generated – such as payment changes or satisfied loans – will appear as notifications. 

Submitting an electronic payment through Automated Clearing House (ACH) is the most convenient method for districts to pay their loan bill. ACH payments streamline processing by NYSTRS, reduce the risk of mailing delays, and include email confirmation once submitted. Once you have reviewed and reconciled the monthly loan bill in the ESA, select “Submit ACH Payment.” This will bring you to the Paymentus site, where you can submit an electronic payment. 

Find more details in the Employer Manual: Section 14: Loans. 

Contact our Member Loan unit at [email protected] with any questions regarding employer loan billing.

Have Your Voice Heard: Join Our Employer Advisory Group

We’re always working to meet the needs of our participating employers. Strengthening the relationship with our employer reporting partners is crucial to providing the customer service that we strive for.  As part of these efforts, NYSTRS formed the Employer Advisory Group (EAG) in 2025. The group meets online once a month to discuss employers’ experiences with NYSTRS. Our goal is to make NYSTRS reporting as easy as possible, and the feedback gathered in the EAG helps us to develop valuable tools and resources. Interested in participating? Email us at [email protected] with your contact information and tell us you’d like to join.

Tips on Processing Benefit Reports

When a member applies for retirement or dies in service, their name will appear on the Retirement/Benefit Report Processing – Outstanding Reports page in the Employer Secure Area (ESA).  

Please complete these reports as soon as possible, prioritizing reports for deceased members. This way, NYSTRS can accurately and efficiently calculate the retiring member’s pension and begin providing them with a monthly benefit, or, in the case of a deceased member, we can expeditiously begin providing death benefits to their beneficiary.

To Identify Reports for Members Who Have Died in Service:

1. Navigate to the Reporting tab in the ESA. 
2. Select Retirement/Benefit Report Processing. 
3. Click the “Form Type” column header, which will sort the various types of requests.  
4. Look for any report with the form type of “Death” to process first.  

If we need additional information, you will receive an email directing you to check the Comments Required button on the Retirement/Benefit Report Processing – Outstanding Reports page in ESA.

To View Records of Reports Already Submitted:

1. Navigate to the Reporting tab in the ESA. 
2. Select Retirement/Benefit Report Processing. 
3. Under “For submitted reports,” select “View submitted reports completed or pending review by NYSTRS.” 
4. This brings you to the Member Retirement Information Received and Pending NYSTRS Review page. There, you can view completed reports, download PDFs, and see the current processing status.  

If additional information is needed, your assigned NYSTRS editor will contact you.

For more detailed instructions, consult the Retirement/Benefit Report Processing Instructions resource referenced in Section 15 of the Employer Manual. For questions, reach out to your assigned editor, or contact the Employer Reporting Unit at 800-348-7298, ext. 6220 or [email protected].