To access your personal NYSTRS benefit information online, you must register for a MyNYSTRS account. Following are the most common reasons members have difficulty registering for an account.
Multiple Registrations: If you have already registered for a MyNYSTRS account, you cannot register again. However, you can change your password at any time after logging in.
Incorrect Information Provided: Your registration cannot be completed unless the NYSTRS EmplID, last four digits of your Social Security number and date of birth that you enter match the information in our records. We must also have your current address on file.
Inactive Membership: MyNYSTRS is only available to active NYSTRS members and retirees. You cannot register if your membership is no longer active (e.g., you have withdrawn from membership or have transferred to another New York State public retirement system), or if you are not a member but are receiving a payment from NYSTRS as the result of a domestic relations order.