Benefits Consultations

Schedule | Making a Reservation | Directions to Sites

One-on-one consultations – open to all members – enable you to ask questions about your specific situation and receive printed estimates of your retirement benefits. You can meet with a representative either in person or through interactive video.

Our video consultations allow live, face-to-face communication with a representative at NYSTRS headquarters in Albany via video conference.  It's as easy as watching TV and using a telephone. There's even a printer that will print your estimate for you at the site.  The only thing we can't do is shake your hand.

Below is the schedule of consultations. You may also print the schedule poster. Check back in late summer to see the 2015-16 school year schedule.

Directions to Consultation Sites

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Making a Reservation

There are two ways to book a NYSTRS consultation:

1. Online using your MyNYSTRS account. After logging into your account, select the "My Tools" tab and then "Schedule Appointments."
2. By calling NYSTRS at (800) 348-7298, Ext. 6100.

In either case, you can generally book appointments up to three months in advance.

Please be sure to bring the following items to your consultation:

• A picture ID (to ensure confidentiality);
• Your most-recent and current salaries by school year (as well as future earnings if projections are desired);
• Any questions you have about NYSTRS benefits. Reviewing your latest Benefit Profile can be helpful in this regard; and,
• If your membership date is before June 17, 1971, information about local incentives or payments for unused sick days.

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