NYSTRS’ newest in-person consultation site recently opened in New Paltz at the Ulster County BOCES and appointments are already filling up fast. To schedule yours, register through your MyNYSTRS account or call us at (800) 348-7298, Ext. 6100.
The New Paltz location is one of 33 NYSTRS consultation sites across the state where members can go for an in-person or video consultation with a Retirement System representative. This new site replaces the Kingston location, which was housed in a building since closed by the local school district.
A personal consultation offers you an opportunity to ask questions about your NYSTRS benefits and the retirement process, get a full explanation of your options and receive an estimate of your benefits based on your anticipated retirement date. You will meet with a NYSTRS information representative either in-person or through a video consultation, in which a NYSTRS representative talks to you in real time using a computer monitor, camera and microphone.
During the 2018-19 school year, NYSTRS representatives conducted 8,017 member consultations. That included 5,053 video consultations, 2,458 in-person consultations at the System’s Albany headquarters, and 506 consultations at locations outside of Albany.
For more information about consultations and directions to consultation sites, go to the Benefits Consultations page of this website.