NYSTRS continually monitors best practices for online security. As these practices evolve, the System’s standards for protecting member data advance accordingly.
Recent security enhancements were made to MyNYSTRS, the secure online portal for members, in accordance with current standards. Examples of these enhancements include:
- Account passwords must be changed at least annually.
- A password ‘strength meter’ was added that restricts overly simplistic passwords.
- Account holders are required to create an identity verification phrase.
- Controls for receiving the security PIN required during login were added.
Balancing customer service with security controls is a challenging task, so we thank you for your cooperation and for understanding that the protection of your account and personal information must be a top priority.